Privacy Policy – PahariSafar
Last Updated: October 2026
1. Introduction
Welcome to PahariSafar, your travel companion for exploring the beautiful destinations of Himachal Pradesh. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or enquire about our travel packages and services.
2. Information We Collect
We may collect the following information when you use our website or travel services:
- Personal Information: Your name, mobile number, email address, and contact details.
- Travel Information: Your preferred destinations, travel dates, number of travellers, and selected tour packages.
- Booking Information: Details required to arrange hotels, transportation, sightseeing, and other travel services.
- Payment Information: Transaction references and payment status needed to confirm bookings.
- Technical Information: Browser type, device information, IP address, and website usage data, where collected.
We collect information that is reasonably necessary to provide our services and respond to your enquiries.
3. How We Use Your Information
PahariSafar may use your information to:
- Respond to travel enquiries and provide quotations.
- Prepare personalised tour packages and travel itineraries.
- Arrange hotel bookings, transportation, and sightseeing.
- Confirm reservations and send travel updates.
- Process payments, cancellations, and refund requests.
- Improve our website and customer service.
- Prevent fraud and comply with applicable laws.
- Send promotional offers and travel updates where permitted.
4. Sharing of Information
We may share relevant information with hotels, taxi operators, transport providers, activity organisers, payment service providers, and other service providers when necessary to fulfil your booking or provide our services.
We may also disclose information when required by law or when necessary to protect our legal rights.
PahariSafar does not sell customers’ personal information to third parties. Third-party service providers may handle information according to their own privacy policies and applicable obligations.
5. Cookies and Website Tracking
Our website may use cookies and similar technologies to improve website functionality, remember preferences, analyse visitor activity, and enhance the browsing experience.
You can manage or disable cookies through your browser settings. Some website features may not work correctly if certain cookies are disabled.
6. Payment Security
Payments for travel packages may be processed through third-party payment gateways or service providers.
We do not intend to collect or store your complete card PIN, CVV, passwords, or other highly confidential payment credentials. Customers should use authorised payment channels and avoid sharing sensitive payment details through email or messages.
7. Data Security
We take reasonable measures to protect your personal information against unauthorised access, misuse, loss, alteration, or disclosure.
However, no online platform can guarantee complete security. We encourage customers to share personal information only through appropriate communication and booking channels.
8. Data Retention
We retain personal information only for as long as reasonably necessary to manage enquiries, provide travel services, maintain booking records, resolve disputes, and fulfil applicable legal requirements.
When information is no longer required, we take appropriate steps to delete it or handle it according to applicable law.
9. Your Privacy Rights
Subject to applicable law, you may request to:
- Access personal information held about you.
- Correct or update inaccurate information.
- Request deletion of information where legally permitted.
- Withdraw consent where consent is the applicable basis for processing.
- Opt out of promotional communications.
Some information may need to be retained to complete bookings, fulfil legal obligations, or resolve disputes.
10. Third-Party Websites
Our website may contain links to third-party websites, including hotels, transport providers, payment gateways, maps, and tourism resources.
PahariSafar is not responsible for the privacy practices or content of independent third-party websites. We recommend reviewing their privacy policies before sharing personal information.
11. Children’s Privacy
We do not knowingly collect children’s personal information unnecessarily. Where information about a child is required for a travel service, it should be provided by a parent, guardian, or legally authorised person in accordance with applicable law.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website features, or legal requirements.
Any updated version will be published on this page with a revised date. We encourage visitors to review this page periodically.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Business Name: PahariSafar
Email: [Add your official business email]
Phone/WhatsApp: [Add your business contact number]
Business Address: [Add your business address, if applicable]
Website: [Add your website URL]
We will review privacy-related enquiries and respond as appropriate under applicable law.
Thank you for choosing PahariSafar. We value your trust and look forward to helping you explore the mountains, culture, food, and beautiful destinations of Himachal Pradesh.